Video conferencing bringing a socially isolated world together

From charities to big organisations, families and everything in between, video conferencing has never been welcomed by so many, at the same time – even non-millennials!

However, if you have been watching the news, which I’m sure you have, as it’s close to impossible to not watch, you’ll notice a surge in video conference interviews, and the main dilemma that comes with it; interference.

I’m not sure how many times we’ve said this in the past, but even in this day and age, poor audio is still an issue – and now with the prevalence of video in conferencing, quality of audio will be even more of an issue for many as providers try to grapple with providing audio and video for those with poor internet connections.

So, tell us, what’s most important when it comes to conferencing, being able to see, or hear?

While being able to view another person via video gives you additional pointers in how they are responding to your discussion, and visa versa, you simply cannot do without audio. Audio is the oxygen of conferencing. Without audio, conference calls are useless.

So, when picking a provider and you feel that video is a must, ensure the provider gracefully deals with poor connections when audio and video is involved. What does this mean exactly? Ask the question; if an attendee or host has a poor connection, is the video element of the conference call ‘frozen’ so to ensure more bandwidth goes to call audio quality. Because if not, then you’re sure to come in to trouble with audio quality once again like it’s 1999, again.